Help Centre
SHIPPING & TRACKING
When Will My Order Be Dispatched?
Once your Order has been confirmed, item usually are dispatched in 4 - 12 working days, via traceable parcel, tracking will also be provided upon shipment is confirmed.
Due to the on-going situation with COVID-19, could experience delays or extended delivery time, we do apologies for this.
Can't find the answers you're looking for? Please email us at info@gadgetclub.io and our customer service team will be in touch.
How Do I Track My Order?
Once confirmation of order dispatch is made, a email will be sent along with tracking.
RETURNS & REFUNDS
HOW DO I RETURN A GADGET?
We always ensure that all our customer are satisfied with the gadget we sent out every month, but we understand that sometimes there may be a reason that you would like to return an item to us. We want to make sure the return process can be as user friendly as possible.
With a note specifying your full name, email used to place your order, order ID in your confirmation email and the reason for returning the item(s), so we can ensure your credit is accurate.
If you wish to return a product(s), you must do so within 14 days of receiving. You may return any product(s), providing it is in a resalable and in unused condition, unless the product was damaged or faulty. If the product(s) was already damaged or faulty you will need to notify us of this when returning the goods, with a note specifying your full name, email used to place your order and the reason for returning the item(s). We will refund you on the same payment card, once we have received and processed the item, which typically takes up to 14 days from the date of receiving.
You will be responsible for the cost of return postage
return address is
107 W 9TH ST FL 2 STE 0484, KC, MO 64105
HOW DO I CANCEL MY ORDER?
To cancel an order you must cancel prior to it being processed. If your order has already been processed you will not be able to cancel your order and if you wish to get a refund, you must return the item to us.
OTHER
How Do I Cancel, Skip A Month Or Pause My Subscription?
The team at GADGETCLUB have worked hard to ensure the expectations of every customer, If there's anything we can do to make your experience better, or anything we can help you with, reach out to us at info@gadgetclub.io.
We understand that sometimes there may be a reason why you'd like to pause or cancel your subscription. We aim to make this process as user friendly as possible.
You can easily cancel, or pause your existing subscription any time. This can be done in your account where you can cancel, or pause.